In the business world of today, an IT department or an outsourced service can make a huge difference. With innovation and quick responses being more important than ever before and with online marketing becoming such a huge factor, a company’s IT efforts have become a crucial part of its functioning.
Today, we will be examining why it makes sense for the vast majority of businesses, especially the small-to-medium ones to outsource their IT needs, instead of employing an in-house IT department.
Some people may find it vulgar that we start with money, but for the vast majority of smaller companies, money is the biggest factor when deciding on something, including their IT needs. Running an in-house IT department can be very expensive and even more than that, not exactly cost-effective. When you only need IT people a few times every month, there is little point in paying them all-year round.
Things get even more complicated when you learn how much professionals with the most lucrative tech specializations make. You will also need to make sure these people have somewhere to work, which means you will be spending more on office space. Then there is the equipment. The expenses pile up.
With an outsourced IT service, you pay for what you need and you pay a fee that does not change. This allows you to better plan out your budget for the upcoming period and make sure that all of your money is well-spent.
Depending on where your company is headquartered and how much money you have to afford, you will be able to get more or less talented IT experts. The reality is that unless you have a hefty budget to operate on and are headquartered in a big city, the chances are you will be limited when it comes to top tech IT experts.
When you go with an outsourced IT service, you are getting people who have been “in the trenches” for a long time and whose expertise is never questionable.
For the most part, your accounting department will be able to get their job done on their ancient computers that you last updated in 1997. The same goes for salespeople whose job tends to be more about communicating with people than deploying the latest advances. Your IT people, however, cannot work with antiquated equipment if you wish them to have any positive influence on the bottom line. In short, they will need new equipment often and it will cost you money.
Outsourced IT services pride themselves on the equipment they bring to the table, equipment that allows their people to cater to their customers (i.e. you) as well as is humanly possible. In the IT world, latest tech advancements can make a huge difference.
Different companies need different things from their IT people. For some, the needs are quite limited, while others have certain jobs that will require an entire team of highly skilled professionals to do. With an internal IT department, it is always a hassle when you need to make it bigger or smaller. In one case, you are hiring a new tech specialist and it takes time and money. Conversely, you are getting rid of someone and opening a whole other can of worms.
With outsourced IT people, this stops being an issue. When you need more from them, you simpy let them know and they allocate more people and resources to your account. If you do not need them as much in the next period, you let them know. The cost of their services might go up or down, but once again, you know what you are paying for.
The most important thing is that with outsourced IT team, you get exactly what you paid for and what you need at that point in time.