Tag Archives: IT vendors

How to Choose a Right Outsourcing Partner

http://www.dreamstime.com/-image13132582Outsourcing meant for those Entrepreneurs and Business owners who understand that they can make profits with virtual teams rather than blocking their money on maintaining infrastructure or getting into hassles of operations and people management.  Despite of known pros and cons of outsourcing, these entrepreneurs prefer to choose an outsourcing partner through which they can accelerate their revenue growth, focus on marketing and keep them upgraded all the time on latest technology updates.

There are many suggestions, reviews, company experiences etc. available on internet that one can read and think through while deciding on outsourcing vendor. However, none of them guarantees that you will choose the right outsourcing partner. There are no well-defined means or tools available, which can justify that your selected vendor can deliver on time without compromising the quality and hurting budget.

Few of the important and popular tips are:

1) Value Addition:
Find out how your outsourcing partner can help you in increase the value addition to your customers without increasing the cost and stretching time-frame.  They should be able to recommend ideas, way to optimize the solution etc.

2) Quality Assurance:QA
It is MOST important to know what quality measures the vendor has. How they assure that they have proper QA process, methods and tools within the company. Will they be charging extra for tools? How understand the business flow and log the relevant bugs etc.

3) Data Security:
You will not like your business ideas, files or any data publically available or used for other projects etc. It is imperative that you find out what security measures vendor take to secure the data without any exceptions.

4) Proven records and References:outsourcing_selection
It is worth to find out the experience and expertise of the vendor. What kind of customer they have supported, industry they have catered, projects they have worked on, which technology they have expertise in and what their current customer have to say about their services. They should also be open to share the example and sample of the work they did in past.

If the vendor is new, it is worth finding out how trustworthy they can be and how they can support your project, what experience they are bringing in at individual level.

5) Similar Goals and Aims:
Find out whether business goal and aims of yours and your potential offshore development partner are same or not.

6) Flexibility and Post development support:client is king
It is important to find out how flexible vendor is when it comes to adjusting urgent support requirements at odd hours, supporting in your time zone, any hidden cost, open for discussion with developers etc. Management of vendor should be open for making changes to the team in professional manner, without affecting the productivity as and when require.

7) Human Resource Management:
Find out how vendor keep their resources motivated, what HR policies they have in place to secure the knowledge transfer, what is the attrition rate of the company, how they develop the skill set of resources and how much experience resources have who are supporting your project etc.

There are many other tips and methods available over net.  One could easily spend good amount of time and prepare a big checklist for vendor selection. However, there will always be one question – how will you believe that information which you collected is CORRECT?

Selecting an offshore development partner is not that easy as it sounds and definitely, it is not a “go with your gut” task. As a decision maker, you need not evaluate every step to make outsourcing a stress-free and successful process.

How Globality Consulting helps:
Sales consultants at Globality consulting work closely with entrepreneurs and decision makers and help them to connect with right solution provider by acting as bridge between them and saving their valuable time which they earlier used to spend on searching offshore development partner, validating their credibility and monitoring the development on day-to-day basis.  You can connect with one of our consultants at hello@globalityconsulting.com for more details.

Challenges Faced by HR Professionals in IT industry

HR ProductivityTodays, rapidly changing business environment needs a strategic HR planning within the context of the organization’s overall business plan.  To cope up with the emerging requirements, maintain positive work environment  and retaining the talent are few of the major challenges which every HR professionals has to face to make a successful employee friendly company.

With new challenges beyond operational HR issues, the roles and responsibilities of human resource professionals are constantly evolving and expanding. Success of HR decisions depends on company’s business strategies and objectives, which in turn helps HR professionals to develop programs related to employee retention, their training and development and performance oriented rewards.

In past, issues related to wages and job security were foremost issues for employees and employers but now the issues like motivation, retention of workforce, mentoring, training, late night works, lesser wages, no job security, ego hassles between teams, rumours from management, dissatisfaction due to unnecessary policies etc. are getting more common in both small and midsize companies.

Proactive HR professionals always make efforts in understanding staffing challenges, maintain a positive environment to ensure that team stay focused on their core jobs, and stay aligned with company growth objectives. HR professionals need to work independently without any interference from management so that they can make better recommendations and decisions.  Few of the important challenges are:

1) Global Perspective – Technological change

Current Globality era requires HR professionals of all industries to have a global perspective to cater the needs of managing resources in optimal way. Due to global talent crunch, they are bound to look beyond traditional ways of hiring and retaining resources.  This necessitates knowing what companies need, what kind of skill set required and their experience level to justify the requirement.

2) Culture of Sharing and Learning as a Team

Business can only be successful if leaders and their teams are collaborating between themselves. They are learning and sharing the knowledge to grow as a single team instead of different business units.  HR professionals play a key role here, during short listing candidates they look for mind-set who can adjust within company environment, bring positive attitude, and potentially become a leader.

3) Employee and Knowledge Retention

Maintaining low attrition rate is one of the major challenges, which every HR professional faces in IT industry. This industry is growing rapidly and lot of successful ventures are launching to grab the share of this blooming industry. In this, cutthroat competition HR professionals are required to develop a strategy that can retain the talent. Training new talent, knowledge sharing a costly affair and good companies are willing to go extra miles to save talent and maintain a growing and positive work environment.

4) Cross-Functional Resource Balance

It is necessary for HR professionals of those businesses that are operating across the globe toHR Challenges maintain a balance between the benefits given to workforces deployed at different client locations and those placed at main development centre of the company.  In addition to this, balance is required between those who have been working from years and those who have joined recently.  Balance at hierarchy level (top heavy or flat) is also must and must be coordinated with business goal.

5) Protect Resources from Exploitation

In this competitive market, searching for a talent within limited budgets is a challenging and time consuming task. HR professionals expected to utilize one resource on multiple projects.  While focusing on ROI, HR professionals ensure that resources are cross-trained on different skill sets and can do multitasking without being exhausted. They also define the process and matrix to track the training results for improvement in training materials.

The success of above multitasking strategy depends on how better HR professionals analyse the resource pool, requirement and perception of management related to employee benefits.  In India, many small and midsize companies take undue advantage of this strategy. Companies take employees for granted and make them work for extra hours with no basic benefits such as cabs, over times, bonuses etc. and when questioned they give lame reasons about monetary loss, performance issue.

Main challenge for HR professionals is to make a policy, which justifies profits for company and make employees feel enriched. Lot of efforts goes in from HR professionals to make employees satisfied, maintain a positive and learning work environment and have stringent HR processes that help company and employees to grow together rather than just having policies which no one follows.

In outsourcing business, an HR strategy plays a very crucial role since they control the quality and productivity of the main assets. It is imperative for companies to have best HR policies so that their clients get best results and value for the money they pay.

Sales consultants at Globality consulting help business owners and organisations who are searching for software developing companies in India for their IT requirements to connect with those service providers who believe in strong HR processes and treat their employees as an asset to their growth. Get in touch with one of your consultant at hello@globalityconsulting.com for more details.

Outsourcing – Organisations losing confidence due to lack of right solution providers

We are in golden era where organizations from across the worlds have opened their mind about outsourcing and off-shoring their work to vendors based out of different locations so that their IT projects get properly managed, within their budgets and with quality. This era enabled many organizations to portray themselves as independent software vendors and reap the benefits of globalization and outsourcing however things are changing now and organizations are thinking twice before even considering outsourcing their projects in Asian countries. They are now hesitant and not willing to cross the bridge easily to connect with vendors and rely on them for quality deliverables.

There are thousands of vendors now in outsourcing market claiming to be a leading solution provider which enabled companies to short-list from a big list; however the main question which every organisation have in their mind is whether they can rely on this vendor, will they suffice the need, do they have relevant experience, do they understand the requirement, can they get the quality deliverables or will their idea be safe and secured and above all how they will short-list the vendors? Outsourcing is no longer related to low development rates or access to small groups – it has now grown to a level where organizations are more interested in quality and well-structured processes. They are willing to shed extra money provided their timelines are met, solution is in budget and quality is maintained.

Internet is full of blogs, news related to how badly companies are suffering from bad quality of code, deliverables etc. I have personally spoken to many decision makers who decided to move from one vendor to other just because of quality concerns and unfortunately that’s the most difficult part of this outsourcing industry.  It is really hard to find which vendor or solution provider is worth spending money with and to stick with since there is no such matrix available to judge them especially when we speak about globally located vendors.  This trend is hurting the industry since organizations are losing faith and vendors are required to push their services to win the confidence. Considering the demand of IT applications in the market, there is a huge need of developers, companies who can help in meeting this demand. Organisations are looking for right vendors to connect with and this search is not easy. Lot of efforts goes in searching for the right company and then examining and verifying their experience to make sure your choice is correct.

We at Globality Consulting, a group of sales management consultants have worked hard to eliminate such philosophy by assisting organizations through analysing their requirements and helping them to find the right solution and thereby, connecting them with companies/vendors who can provide such solutions at competitive prices and which fit into the organizations’ budgets and with high quality.  Based on our experience, we have created a pool of companies offering IT project management solutions which are hand-picked by us to make sure that you get worth of every penny you spend on your project development.