Outsourcing the IT Department – a Good Idea?

man with computer
For most small businesses, outsourcing an IT department is not even debated. The requirements of having an in-house IT department and the costs of running it make it impossible for small businesses to feature their own IT people. However, in some advanced small businesses, mid-sized businesses and especially in big firms and companies, outsourcing is not the only choice and such businesses might want to have their own IT department. So, for such businesses, is outsourcing the IT department a good idea?

We believe that it is and we will give you a few reasons why this is the case.

The Cost

The costs of running an in-house IT department can be quite high. For one, you are adding one or more persons to your payroll; you need to pay taxes for them, you need to take care of their social security and health insurance. On top of all that, your IT department will require equipment, software and a whole other range of stuff to keep them up and running. This will continue to happen as technology advances and you will constantly be putting money into your IT department.

On the other hand, with outsourced IT department, you will be spending only a fraction of that, as you will not be their only client and as they will spread the expenses of their operation across a number of clients, thus reducing the actual price that you will be paying.

The Technology

We have touched upon this in our previous bullet point, but it is important enough for us to dedicate a whole paragraph to it. Namely, we are talking about the technology which is always crucial for the IT department and the work they can do for you. No matter how hard you try, your IT department will always lag behind when it comes to technology (unless you happen to run a giant company with near-unlimited resources). It is difficult and extremely expensive to stay in touch with all of the latest developments in the tech industry.

On the other hand, you have professional service providers who do only this and whose livelihood depends on delivering the latest in tech solutions and services. When you outsource your IT department, you ensure that you get the latest and the highest-quality technology.

The Expertise

The companies that do outsourced IT for other businesses, the so called managed services providers (MSPs), employ the best talent in the industry or otherwise they would not be able to do their job properly and they would not succeed. Their experts have the necessary education and they are always doing everything they can to stay on top of their game.

On the other hand, you can never be certain that the IT people you hire yourself are that good. In fact, many IT departments are run by people who are less-than-spectacular at their job and that is not something you want for your business, is it?

The Future

Yes, we understand that this sounds a bit abstract, but stay with us, we know where we’re going with this. When we are talking about future, we mean both the future of your IT system as well as the future of your company in general.

As we said, outsourced IT service providers have more expertise and they will make it much easier for you to implement new tech solutions to your company. People from a website design firm Infinity Technologies have told us that when they deliver new websites or custom-made solutions to businesses, they have much better experiences when they deal with outsourced IT departments due to their superior expertise.

Also, when you outsource your IT department , everyone who works for you can concentrate on what is truly important – doing their actual work that drives your business forward and that makes it more successful.

Closing Word

Of course, when outsourcing your IT department, you need to know that you are getting the best you can get and this is where a consulting company like Globality Consulting shows its strength, putting you in touch with only the best and most reputable MSPs out there.

4 thoughts on “Outsourcing the IT Department – a Good Idea?

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